Privacy Policy

Last Updated: 22/09/23

1. Introduction

Welcome to Relief Waves, the online platform of Deisy’s Massage services. At Relief Waves, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or utilise our services.

2. Information We Collect

We may collect various types of information, including but not limited to:

• Personal Information: Such as your name, contact details, and any other information you provide to us when scheduling appointments or using our services.
• Payment Information: For processing payments for services booked through our website, we collect payment card details or other financial information. However, we do not store this information on our servers. We use a secure third-party payment processor for these transactions.
• Usage Information: We collect information about how you interact with our website, such as pages visited, browser type, device information, and IP address.

3. How We Use Your Information

We use your information for various purposes, including:

• Providing massage services and scheduling appointments.
• Sending appointment confirmations, reminders, and updates.
• Managing and improving our website and services.
• Processing payments securely through a third-party payment processor.
• Complying with legal and regulatory requirements.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

6. Third-Party Services

We may use third-party services, such as payment processors or analytics tools, which may collect and process your information. Please review their respective privacy policies for more information.

7. Data Security

We implement reasonable security measures to protect your data. However, please be aware that no method of data transmission over the Internet or electronic storage is entirely secure.

8. Your Rights

You have rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights or have any questions about your data, please contact us using the information provided below.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the address below.